FAQ
THE MOST COMMON QUESTIONS
All presets are automatically sent to the email address your PayPal account is connected to.
Receiving your presets:
​
You will receive your presets to the email address connected to your PayPal account.
The email contains an external download link to your presets. Presets are sent once payment has been cleared.
While most presets are sent instantly, in some cases when Paypal and Digital Colors servers are busy, please allow up to 24 hours to receive your presets.
Lost presets:
​
Please email us on: digitalcolorspresets@gmail.com and explain your situation. We will re-send the presets you bought back to the original email address they were bought with.
What versions of Lightroom do the presets work with?
​
All versions of Lightroom Classic 4 and above as well as Lightroom CC. If you are using an older Lightroom preset in a newer version of Lightroom, DO NOT update the preset. They will work as they are meant to in their original state.
Our Lightroom presets only work on RAW images.
"How to download?!"
Click on that Paypal button and after you will made the payment you will receive a link for download the preset.
Did not find the answer to your question? Please contact us for further assistance.